Terms & Conditions — 778go

These Terms & Conditions govern your access to and use of the 778go online gaming platform, including all games, features, promotions, and services made available through the website at 778go.app and any associated mobile applications or platforms (collectively, the "Platform").

By completing the registration process, clicking "I Agree," or otherwise accessing or using any part of the 778go Platform, you acknowledge that you have read these Terms, that you understand them, and that you agree to be bound by them. These Terms apply to all visitors, registered users, and players of the Platform.

These Terms should be read in conjunction with our Privacy Policy and our Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and 778go.

If you are accessing the Platform on behalf of a third party, you represent and warrant that you have the authority to bind that party to these Terms, and your acceptance of these Terms will be treated as acceptance by that party.

To register and use the 778go Platform, you must satisfy all of the following eligibility requirements at all times:

1. You must be at least 21 years of age. This age requirement is set in accordance with PAGCOR regulations governing online gaming in the Philippines. 778go strictly enforces this requirement and will request identity verification documents to confirm your age.
2. You must be a natural person. Corporate entities, trusts, and other non-individual legal persons are not permitted to hold player accounts.
3. You must be accessing the Platform from a jurisdiction where online gaming is lawful. It is your sole responsibility to determine whether your use of the Platform is legal in your jurisdiction.
4. You must not be listed on any self-exclusion register maintained by 778go or any applicable gaming regulatory authority.
5. You must not be an employee, contractor, director, officer, or agent of 778go, or an immediate family member of any such person, unless 778go has provided explicit written consent.
6. You must have full legal capacity to enter into a binding agreement under Philippine law.

To access the full features of the 778go Platform, you must register a player account. The following conditions apply to account registration and maintenance:

3.1 One Account Policy

Each individual player is permitted to hold only one (1) active account on the 778go Platform. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or device identifiers — is strictly prohibited. 778go employs technical and manual verification measures to detect duplicate accounts. Where duplicate accounts are identified, all associated accounts may be suspended and balances forfeited.

3.2 Accuracy of Information

You are required to provide accurate, complete, and current information during registration and to keep your account information up to date at all times. This includes your full legal name, date of birth, residential address, and contact details. Providing false or misleading information is a material breach of these Terms and may result in immediate account suspension and forfeiture of funds.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your 778go account credentials, including your username and password. You must not share your login details with any other person. 778go will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure. You must notify 778go immediately if you suspect any unauthorized use of your account.

3.4 Identity Verification (KYC)

778go is required to conduct Know Your Customer (KYC) verification in accordance with applicable Philippine anti-money laundering regulations. You may be required to submit one or more of the following documents before deposits, withdrawals, or continued platform access are permitted:

• Government-issued photo identification (e.g., Philippine passport, SSS ID, UMID, driver's license, PhilSys National ID)
• Proof of residential address (e.g., utility bill, bank statement dated within the last three months)
• Proof of payment method ownership (e.g., screenshot of GCash account showing your registered name)
• Source of funds declaration where required by applicable regulations

Failure to complete KYC verification within a reasonable timeframe may result in the suspension of withdrawal privileges or account access until verification is completed.

4.1 Deposits

All deposits to your 778go account must be made using payment methods that are registered in your own name. Third-party deposits — where the payment source belongs to a person other than the registered account holder — are strictly prohibited. 778go reserves the right to reverse any deposit identified as originating from a third-party source and to suspend the associated account pending investigation.

Supported deposit methods include GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are processed in Philippine Peso (PHP). The minimum deposit amount is ₱500. 778go does not charge platform-side fees on deposits, though your payment provider may apply their own transaction charges.

4.2 Withdrawals

Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to KYC verification being complete. 778go targets a processing time of fifteen (15) minutes for GCash withdrawals for fully verified accounts, though actual processing times may vary depending on payment provider availability and transaction volumes.

778go reserves the right to request additional verification documentation before processing any withdrawal. Withdrawals may be delayed or withheld where 778go has reasonable grounds to suspect fraudulent activity, money laundering, or a breach of these Terms.

4.3 Currency

The 778go Platform operates exclusively in Philippine Peso (PHP / ₱). All account balances, deposits, wagers, winnings, and withdrawals are denominated in PHP. 778go does not accept or process transactions in foreign currencies.

4.4 Anti-Money Laundering

778go is committed to compliance with the Anti-Money Laundering Act of the Philippines (Republic Act No. 9160, as amended) and all related regulations. 778go may report suspicious transactions to the Anti-Money Laundering Council (AMLC) as required by law. Players must not use the 778go Platform for any money laundering, terrorist financing, or other illegal financial activity.

778go may offer bonuses, free credits, cashback, reload promotions, and other incentives to players from time to time. The following general conditions apply to all promotions unless otherwise specified in the individual promotion's terms:

• All bonuses are subject to wagering requirements that must be fulfilled before any bonus-derived winnings can be withdrawn. Specific wagering multipliers are stated in each promotion's individual terms.
• Bonuses are credited to your account in a separate bonus wallet and cannot be withdrawn directly. Only winnings generated from bonus play, after wagering requirements are met, are eligible for withdrawal.
• 778go reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• Bonuses are intended for personal recreational use only. Any attempt to exploit bonus structures through systematic play, arbitrage, or coordinated wagering patterns constitutes abuse and will result in bonus forfeiture and potential account suspension.
• Players may only claim each welcome or registration bonus once. Attempting to claim the same bonus multiple times through duplicate accounts is a violation of these Terms.
• 778go reserves the right to reclaim any bonus or bonus-derived winnings where it determines, at its sole discretion, that a bonus was claimed in bad faith or in violation of these Terms.

All games available on the 778go Platform are governed by individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules in addition to these Terms.

6.1 Random Number Generation

All electronic games on the 778go Platform use certified Random Number Generator (RNG) technology to ensure that game outcomes are random, fair, and not subject to manipulation by 778go or any third party. Live dealer games are conducted by human dealers in real time and are subject to the rules of the applicable card or table game.

6.2 Malfunction Policy

In the event of a game malfunction, software error, or technical failure that affects the outcome of a game round, 778go reserves the right to void the affected game round and return the wager to the player's account. Malfunction voids all pays and plays. 778go will not be liable for any losses or missed winnings arising from a game malfunction.

6.3 Disputed Outcomes

If you believe a game outcome is incorrect, you must raise a dispute with 778go customer support within seventy-two (72) hours of the disputed game round. Disputes raised after this period may not be investigated. 778go's decision on disputed game outcomes, made after review of server-side game logs, shall be final and binding.

The following conduct is strictly prohibited on the 778go Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of account balance, and referral to relevant law enforcement or regulatory authorities:

• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the Platform or place wagers
• Exploiting software bugs, errors, or vulnerabilities in the Platform or any game to gain an unfair advantage
• Colluding with other players to manipulate game outcomes, particularly in live dealer or multiplayer games
• Using the Platform for any money laundering, terrorist financing, or other illegal financial activity
• Providing false identity information or impersonating another person during registration or KYC verification
• Accessing the Platform from a jurisdiction where online gaming is prohibited by law
• Attempting to reverse-engineer, decompile, or otherwise tamper with the Platform's software or infrastructure
• Engaging in any form of fraud, including chargeback fraud on deposits
• Creating multiple accounts to circumvent account restrictions, claim multiple bonuses, or evade a self-exclusion
• Harassing, threatening, or abusing 778go staff or other players through any communication channel

778go is committed to promoting responsible gaming and providing tools that help players maintain control over their gaming activity. We recognize that for some individuals, gambling can become problematic, and we take our duty of care to our players seriously.

The following responsible gaming tools are available to all 778go account holders directly within account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your 778go account.
• Session Time Reminders: Configure reminders that notify you when you have been playing for a specified duration.
• Cooling-Off Period: Temporarily suspend your account for a defined period (24 hours, 7 days, or 30 days) during which you will not be able to log in or place wagers.
• Self-Exclusion: Permanently close your 778go account. Self-exclusion requests are processed immediately and are irreversible for a minimum period of six (6) months.

For more information on responsible gaming tools and external support resources available in the Philippines, please visit our Responsible Gaming page.

All content on the 778go Platform — including but not limited to the 778go name, logo, trademarks, game graphics, software, text, images, audio, video, and user interface design — is the exclusive property of 778go or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. This license does not include the right to:

• Copy, reproduce, distribute, or publicly display any Platform content without prior written consent from 778go
• Modify, adapt, translate, or create derivative works based on Platform content
• Use any 778go trademarks, logos, or brand elements in any manner without prior written authorization
• Scrape, crawl, or systematically extract data from the Platform

Any unauthorized use of 778go intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by 778go and its licensors.

To the maximum extent permitted by applicable Philippine law, 778go, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of winnings or profits due to technical failures, game malfunctions, or service interruptions
• Unauthorized access to your account resulting from your failure to maintain credential security
• Delays in deposit crediting or withdrawal processing caused by third-party payment providers
• Interruption or unavailability of the Platform due to maintenance, technical issues, or circumstances beyond 778go's reasonable control
• Any reliance on information or content published on the Platform

In no event shall 778go's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform exceed the total amount deposited by you into your 778go account in the thirty (30) days immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable Philippine law.

778go collects, processes, and stores personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. The collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By registering an account on 778go, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for the purposes of account management, KYC verification, fraud prevention, regulatory compliance, and the delivery of personalized gaming experiences.

778go will not sell your personal data to third parties for marketing purposes. Data may be shared with regulatory authorities, law enforcement agencies, and payment processors where required by law or necessary for the operation of the Platform.

778go reserves the right to suspend, restrict, or permanently terminate any player account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions
• Failure to complete KYC verification within a reasonable timeframe
• Suspected fraudulent activity, money laundering, or other illegal conduct
• Provision of false or misleading information during registration or verification
• Identification of the account holder as being under 21 years of age
• Receipt of a valid self-exclusion request from the account holder
• A regulatory direction or court order requiring account suspension or closure

Upon account termination for cause, 778go reserves the right to forfeit any remaining account balance, including both real-money funds and bonus credits, where the termination arises from a breach of these Terms. Where an account is closed for reasons other than a breach — such as a voluntary self-exclusion — any verified real-money balance will be returned to the player via their registered payment method after applicable checks are completed.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising out of or in connection with these Terms or your use of the 778go Platform, you agree to first attempt to resolve the dispute informally by contacting 778go customer support. 778go will make reasonable efforts to resolve disputes within fifteen (15) business days of receiving a formal written complaint.

If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Republic of the Philippines. Nothing in this clause shall prevent 778go from seeking injunctive or other equitable relief in any court of competent jurisdiction.

778go reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, 778go will notify registered players by posting a notice on the Platform or by sending a notification to the email address associated with your account.

The updated Terms will be effective from the date indicated at the top of the document. Your continued use of the 778go Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure by contacting customer support.

It is your responsibility to review these Terms periodically to stay informed of any updates. 778go recommends bookmarking this page and checking it regularly.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or if you wish to submit a formal dispute, please contact the 778go support team through the following channel:

When submitting a formal complaint, please include your registered account username, a clear description of the issue, and any supporting documentation. This will help our team investigate and resolve your concern as efficiently as possible.

These Terms & Conditions were last updated on January 1, 2026. Previous versions are available upon request by contacting customer support.